Returns & Exchanges
At The Pillow Home, we want you to rest easy knowing that if your purchase isn't the perfect fit for your comfort, you can return or exchange it within 30 days of delivery. All items must be in their original, unwashed condition to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Place the pillows in their original packaging or a secure shipping box to ensure they remain clean and undamaged during transit.
Attach the Shipping Label
Download and print the prepaid return shipping label from your email and affix it clearly to the outside of your package.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing